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Privacy Policy

Effective Date: October 16, 2024

Welcome to LearningApp. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, process, and safeguard your information when you use our language learning platform and related services.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you use our services:

  • Account Information: Username, email address, and profile information you provide during registration
  • Profile Data: Language preferences, learning goals, skill level, and educational background
  • Calendar Integration: Access to your Google Calendar for scheduling lessons and managing availability
  • Communication Data: Messages, feedback, and correspondence with tutors and support staff

1.2 Automatically Collected Information

  • Usage Data: Information about how you interact with our platform, including lesson attendance, completion rates, and feature usage
  • Device Information: Device type, operating system, browser type, and IP address
  • Analytics Data: Performance metrics and user behavior patterns to improve our services

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To provide, maintain, and improve our language learning platform
  • Lesson Scheduling: To facilitate booking, scheduling, and managing of language lessons
  • Personalization: To customize your learning experience and match you with suitable tutors
  • Communication: To send important updates, notifications, and respond to your inquiries
  • Quality Assurance: To monitor service quality and provide customer support
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Tutors: Basic profile information necessary for lesson delivery and educational purposes
  • Service Providers: Third-party vendors who assist us in operating our platform (e.g., Google Calendar API, payment processors)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets (with prior notice)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security and Protection

We implement comprehensive security measures to protect your personal information:

  • Encryption: All data transmissions are encrypted using industry-standard SSL/TLS protocols
  • Access Controls: Strict access controls and authentication mechanisms for our systems
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Data Minimization: We collect and retain only the information necessary for our services

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Improve our services and user experience

When you delete your account, we will permanently delete your personal information within 30 days, except where retention is required by law.

6. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Withdrawal of Consent: Withdraw consent for calendar access or marketing communications
  • Objection: Object to certain types of data processing

To exercise these rights, please contact us using the information provided below.

7. Third-Party Services

Our platform integrates with third-party services to enhance functionality:

  • Google Calendar API: For scheduling and calendar management features
  • Payment Processors: For secure payment processing (we do not store payment card information)
  • Video Conferencing: For online lesson delivery

Please review the privacy policies of these third-party services to understand their data practices.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our platform and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: scheduling@learnlantern.com
  • Response Time: We will respond to your inquiry within 48 hours

By using LearningApp, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.